SoHi Hub respects your privacy and is committed to handling personal information in a careful, transparent, and practical way. This policy explains what we may collect, why we collect it, and how we use it when you visit our website, make an enquiry, book a space, or use our coworking services.
We only ask for information that helps us respond to you, provide our services, and keep SoHi Hub running safely and professionally.
This is a general privacy policy for SoHi Hub. It is written to help members, visitors, and website users understand how their details may be used in everyday interactions with our workspace.
We may collect your name, phone number, email address, business details, enquiry message, booking information, membership preferences, and any details you choose to share with us through forms, email, phone calls, or in-person conversations.
When you use our website, limited technical information may be collected, such as your browser type, device, pages visited, referring links, and general usage data. This helps us understand how the site is performing and how people find SoHi Hub.
We use personal information to respond to enquiries, arrange bookings, manage memberships, provide workspace access, improve our services, send relevant updates, and maintain a safe and professional environment for members and guests.
If you make a booking or purchase a pass, your details may be processed by trusted service providers that help us manage payments, forms, communications, bookings, or website hosting. We only share information where it is needed to provide these services.
We may contact you with information about SoHi Hub, workspace options, events, offers, or updates that may be relevant to you. You can ask us to stop sending marketing communications at any time.
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure. Access to personal information is limited to people who need it to operate the workspace or respond to your request.
Please let us know if your details change or if you believe information we hold about you is incorrect. We will take reasonable steps to update or correct personal information when requested.
You may contact us to request access to personal information we hold about you, ask for corrections, or request deletion where appropriate. We may need to keep certain records where required for business, legal, accounting, or security purposes.
Our website may link to external websites, maps, social media platforms, or booking tools. Those services have their own privacy practices, and we encourage you to review their policies when leaving the SoHi Hub website.
We may update this Privacy Policy from time to time to reflect changes in our services, website, or business practices. The latest version will be available on this page.
If you have a question about this Privacy Policy or how your information is handled, please get in touch with us and we will respond as soon as practical.